sherry My official job at Scott Group: Quote Processor Unofficial responsibility: Anything that is asked, besides making coffee I’ve been with Scott Group since: 2006 My definition of good customer service: Doing whatever it takes to make the customer happy—with a smile at all times! A good weekend includes: Being with my family and camping during the summer The most rewarding thing about my job: The kind compliments and thank yous received from customers, and knowing I was able to please them