Jamie My official job at Scott Group: Designer I’ve been with Scott Group since: 1992 The best part of my job: Creating new designs and textures My definition of good customer service: Paying attention to our customers’ needs and a timely reply to any questions A good day at work includes: Laughter, few interruptions, and completion of samples or production work The most rewarding part of my job: Having a design go through production smoothly and look beautiful at the end of the process